Update - We are continuing to monitor for any further issues.
May 14, 2025 - 16:33 GMT-03:00
Monitoring - The fix was made by mastercard, now we are monitoring our systems
May 14, 2025 - 16:32 GMT-03:00
Identified - Mastercard's support team worked on the issue on their side and our connection was reestablished.
May 14, 2025 - 16:08 GMT-03:00
Investigating - Since May 8th, there has been an incident affecting communication with Mastercard, causing purchase confirmations and reversals to remain pending until communication is reestablished.
May 12, 2025 - 15:31 GMT-03:00

About This Site

Welcome to Stark Infra's status page! Here you check out and subscribe to receive updates from all relevant incidents involving our services. Feel free to take a look at our home page as well to get to know about us.

Pix Operational
90 days ago
100.0 % uptime
Today
API SPI Operational
90 days ago
100.0 % uptime
Today
API DICT Operational
90 days ago
100.0 % uptime
Today
API RSFN Operational
90 days ago
100.0 % uptime
Today
API Brcode Operational
90 days ago
100.0 % uptime
Today
Issuing Operational
90 days ago
99.82 % uptime
Today
API Card Network Operational
90 days ago
100.0 % uptime
Today
API Card Processor Operational
90 days ago
100.0 % uptime
Today
API Card Issuer Operational
90 days ago
99.31 % uptime
Today
API Card Embosser Operational
90 days ago
100.0 % uptime
Today
Lending Operational
90 days ago
100.0 % uptime
Today
API Credit Note Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Web Banking Operational
90 days ago
100.0 % uptime
Today
Web Homepage Operational
90 days ago
100.0 % uptime
Today
Gateway Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Ledger Operational
90 days ago
100.0 % uptime
Today
Identity Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

Unresolved incident: Network communication Instability.

May 13, 2025

No incidents reported.

May 12, 2025
Resolved - This incident has been resolved.
May 12, 11:14 GMT-03:00
Investigating - There is an instability in the communication with DICT causing some Pix key queries and BR Code previews to fail.
May 12, 10:55 GMT-03:00
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Resolved - This incident has been resolved.
May 9, 22:09 GMT-03:00
Monitoring - There is an instability in the communication with DICT causing some Pix key queries to fail.
The issue has been partially resolved. Approximately 1% of Pix Key queries are still experiencing failures.

May 9, 21:36 GMT-03:00
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.